Technical Account Manager - EMEAActive$20K–$100K

The opportunity

Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.

What you'll do

  • PostHog Code , the only AI devtool that understands your product, not just your codebase.

  • A built-in data warehouse , so users can query product and customer data together using custom SQL insights.

  • PostHog AI , an AI-powered analyst that answers product questions, helps: users find useful session recordings, and writes custom SQL queries.

  • Product-led . More than 450,000 organizations have installed PostHog, mostly: driven by word-of-mouth. We have intensely strong product-market fit.

  • Default alive . Revenue is growing incredibly quickly, and we're very: efficient. We raise money to push ambition and grow faster, not to keep the lights on.

  • Well-funded. We've raised more than $180m from some of the world's top: investors. We're set up for a long, ambitious journey.

What they're looking for

  • Strong relationship-building skills across seniority levels. You can move: fluidly from a conversation with an IC engineer to a 30-minute slot with a VP, and leave both feeling like you understood what they care about. You enjoy meeting new people inside an account and finding reasons to stay in touch.
  • Commercially-minded. You're excited about growing and retaining revenue. If: we've never spoken to a particular customer, you'll get creative to engage them. You think in terms of account strategy over 12-24 months, not just the next deal.
  • Able to go broad on PostHog's products. You should be able to demo any of our: products confidently and articulate the value of each, including the more technical ones like Feature Flags and Data Warehouse. You don't need to be a developer – your CSM partner handles the deep technical work – but you need enough fluency to be credible with a technical audience and know when to bring your CSM in.
  • Good at handling relationships strategically. Helping a customer achieve: their goals over time, expanding their usage and buying more products from us as they do so, while saying no to customers we're not right for.