The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Partner with Sales, CS, TAMs, Product, and Engineering to rapidly understand: client requirements and accelerate time-to-value.
Design complex, secure technical solutions, architectures, and scopes of work: tailored to unique customer needs.
Guide customers through technical onboarding, SDK/API integrations, and advanced strategic use cases.
Troubleshoot complex technical obstacles, document custom integrations, and: establish engineering best practices.
Stay current with emerging trends in AI/ML and advocate for new practices that enhance platform capabilities.
Demonstrated track record in technical roles such as Solutions Architect,: Technical Architect, TAM, or Implementation Consultant.
What they're looking for
- Strong technical background managing complex environments with deep domain: knowledge in SaaS, Mobile, APIs, and Programming.
- Proven experience designing and articulating complex data/system: architectures to both technical and non-technical stakeholders.
- Resourceful problem-solver comfortable navigating ambiguous priorities in a fast-paced environment.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.