The opportunity
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status,…
What you'll do
Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product
Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience
Create a comprehensive training strategy to enable our customers to quickly: ramp on our platform, and accelerate their TTV
Build out and operationalize an engaging certification program for customers, partners, and employees.
Design and own all end-user training content that will be used by CSMs and: SEs to deliver to our customers and prospects
Create and deliver an instructor-led training curriculum that would inspire: customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)
What they're looking for
- Work in close partnership with sales and marketing to track progress of leads within the Sentry University
- Collaborate with Product and Engineering to ensure the enablement materials: are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.
- Develop programs and training materials to drive the onboarding and ongoing: technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).
- Develop KPIs that measure adoption and effectiveness of the training programs.
