The opportunity
Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.
What you'll do
Become a domain expert in Connect and Risk and Compliance areas of Connect.
Handle inquiries from internal Stripes and external partners' technical teams: with detailed investigation and sometimes code changes.
Organize and direct complex technical changes as part of product releases and: merchant onboarding and migrations.
Identify and automate inefficient or unnecessary manual processes by making: direct code changes, or coordinating more complex code changes across Stripe.
Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether.
Conduct data analysis to understand the impact of risk and compliance: interventions on the users and surface future product opportunities.
What they're looking for
- Developer tools including git;
- Scripting and automation skills including Ruby and Python;
- Writing tooling and automation, including testing and idempotency;
- Observability tooling including metrics (Prometheus, Datadog), logging: (LogScale), and distributed tracing (Honeycomb);
- Incident response, on-call rotations, runbooks, and postmortem processes; and
- Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.