The opportunity
OpenAI’s Applied AI Engineering (AIE) team helps customers around the world build and deploy AI solutions that deliver measurable business value. We combine technical expertise and hands-on engineering to identify high-impact use cases, develop and evaluate solutions, and guide…
What you'll do
Own end-to-end delivery and operations for a prioritized portfolio of global: AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking.
Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments.
Partner with AIEs across regions and customer segments to identify recurring: adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution.
Lead the design of reusable technical industry workshops—including agendas,: demos, materials, and actionable next steps—that regional teams can adapt, with delivery led by AIE and other technical teams.
Work with hyperscaler and ecosystem partners to jointly develop industry use: cases and coordinate technical readiness, launches, and go-to-market execution.
Own the roadmap, quality, and lifecycle of API and industry demos, technical: blueprints, and field enablement playbooks, partnering with technical teams to keep assets current, reusable across regions and customer segments, and aligned with customer needs and product capabilities.
What they're looking for
- Design and run field-wide technical campaigns in collaboration with AIE,: Sales, Product, and partner teams, tailoring regional execution to move customers from discovery and evaluation toward adoption.
- Own and improve AIE’s internal operating mechanisms and tooling—including: intake, prioritization, operating reviews, and reporting. Establish feedback loops, shared success metrics, and dashboards for delivery, field and customer adoption, API usage, and business impact across regions; use automation and insights to improve team effectiveness and inform AIE, industry, and product priorities.
- Bring at least 10+ years of technology-industry experience, with a track: record in technical program management, technical strategy, technical GTM, industry programs, or technology consulting. Experience at hyperscalers, independent software vendors (ISVs), or consulting firms is preferred.
- Have driven technical sales motions and field-wide campaigns with measurable: customer adoption or business results.
