The opportunity
Link is one of the fastest-growing consumer networks in the world, with 300M+ registered consumers. Our core mission is to make commerce seamless, helping merchants drive material gains in conversion and cost savings, while giving consumers a flexible and frictionless digital wallet they love.
What you'll do
Independently define programs across Link's payment, identity, and consumer: finance initiatives, including scoping, setting objectives, defining success criteria, and influencing resource allocation to deliver outcomes
Apply consistent prioritization and decision-making frameworks across your: programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt
Identify obstacles and risks across Link's cross-functional workstreams,: proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence
Represent the voice of Link's consumers and merchants to all stakeholders,: translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems
Drive clarity across all stakeholders on goals, problems, and intended: outcomes, serving as the connective tissue across Link sub-teams and their upstream and downstream dependencies. Operate similarly across Stripe, representing the Link org to collaborators in peer organizations.
Develop a strong point of view on Link's product development strategy and use: it to define programs with measurable outcomes, adapting them as the product and user needs evolve
What they're looking for
- + years of product management or technical program management experience,: including managing programs across all phases of software development
- Proven track record of defining and executing complex programs across: multiple functions in consumer-facing or payments products
- Excellent written and verbal communication skills, with the ability to: establish strong relationships with stakeholders and senior leaders
- Proven ability to navigate ambiguity, bring rapid clarity to: multi-stakeholder problems, and drive teams toward effective solutions
- Working knowledge of API design and high-level system architecture,: sufficient to partner with engineering teams on program delivery
- Experience working on consumer network products, digital wallets, or payments platforms at scale
- Familiarity with fraud and risk systems, identity verification, or financial: compliance in a consumer product context
- Experience working across payments infrastructure and consumer-facing product teams simultaneously
