Technical Support Engineer 2New

Remote · WorldwideBusiness

The opportunity

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

What they're looking for

  • This position will also require supporting our customers on holidays to: ensure that our customer’s needs are met
  • + years of Technical Support Experience or similar relevant experience
  • Full-Stack Javascript Tech Support experience with capabilities to: troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus.
  • A good understanding of Object-Oriented Programming (OOP) concepts