Technical Support Manager, EMEAActive€98K–€133K

Hybrid · Dublin, IrelandCustomer Support

The opportunity

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented.

What they're looking for

  • Own reporting and communication of EMEA team metrics and trends to senior Leadership in region and globally
  • Directly manage escalations from EMEA customers end-to-end
  • Jump in to help solve technical and non-technical customer tickets when there’s a spike in volume
  • Participate in the global on-call rotation to cover incidents