The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Build and oversee ‘train the trainer’ programs to vendor and partner: instructors, ensuring high quality and consistent delivery of the established curriculum, and auditing instructors and classes.
Lead the delivery of training content for operators for safety-critical: missions including hands-on technical training related to Waymo Fleet Response operations including Rider Support and Waymo Roadside Assistance as well as training for managers on software-based tools that assist management.
Implement Waymo's technical training programs for Operations vendors and: partners related to autonomous vehicle on-road assistance, and the management of these operations, ensuring effective delivery, safety prioritization and coordination.
Plan and execute ‘train the trainer’ roadmap to meet business needs of market: expansion, and scale learning initiatives effectively. Focus on scaling initiatives that enhance safe operations and regulatory adherence across all training activities.
Manage the qualifications, certifications, and enrollments of vendor/partner: trainers and operators within the Learning Management System (LMS), including conducting top-level troubleshooting.
Drive accountability and monitor the quality of external training partners: and their ability to achieve desired learning proficiencies and operational readiness adhering to safety best practices.
What they're looking for
- + years of experience in managing and delivering complex technical and operational training programs.
- Demonstrated expertise in effective training delivery methodologies,: certification in effective training practice (ATD or other applicable program), experience with train the trainer (TTT) programs, and an engaging presentation and facilitation style.
- Proven experience managing vendor relationships and external training teams to deliver scalable programs.
- Solid understanding and application of adult learning principles in technical training delivery.
