Trust & Safety Investigator II, SingaporeActive
The opportunity
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
What you'll do
Be part of a world class globally-distributed team.
Help administer efficient and compliant handling of legal requests, including: but not limited to requests for information, subpoenas, and court orders..
Be responsible for performing operations seamlessly and timely Service-Level: Agreement (SLA) delivery along with maintaining high levels of stakeholder satisfaction.
Partner with other teams in the company, including Policy, Legal, and the: Product teams to ensure our processes are carried out in a scalable fashion.
Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
You may be part of the rotating weekend and off-hour coverage responsibilities.
What they're looking for
- You have 3-5 years of anti-abuse or support escalations experience at an: Internet Service Provider or hosting provider
- Demonstrate working knowledge of DNS and how the Internet works
- You’ve worked with lawyers, and legal teams on document production requests.
- You’ve interacted with law enforcement individuals and agencies.
