User Escalation SpecialistPosted today

SingaporeFinance

The opportunity

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

What they're looking for

  • Collaborate with partner teams to identify remediations to address root: causes of escalations and drive change from a user-first mentality
  • Challenge the status quo, identifying how and where Stripe needs to improve to better serve users
  • Help build the team and process from the ground up
  • Support training and socialization efforts for process adoption across Stripe