The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Design and conduct studies across key Lyft product areas -: independently and in conjunction with more senior researchers. You will utilize methods such as ethnographic & field research, diary studies, surveys, user/usability testing (remote and in-person), guerrilla research, and any other methods you find impactful
Review, analyze, and communicate qualitative and/or quantitative data to: generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
Currently pursuing a Master's or PhD degree in Human-Computer Interaction,: Anthropology, Design, Psychology, Cognitive Science, or a related field from a university in Canada with a graduation date between December 2027 and Summer 2028 (required)
Available during Summer 2027 for an internship in Toronto
Extraordinary organizational skills and meticulous eye for detail
Strong listening and analytical skills; proactive troubleshooter
What they're looking for
- Team player with excellent written & verbal communication skills
- Enthusiasm for a collaborative, highly energetic, fun and fast-paced environment
- Experience as a researcher and/or research coordinator for qualitative: research studies or school-based research projects, including usability/user testing, surveys, field research, or user interviews
- Research experience with mobile technology
