The opportunity
We are seeking an exceptional Vice President, Executive Operations reporting to the CEO to serve as a high-impact force multiplier, strategic thought partner, and execution engine for our Chief Executive Officer.
What you'll do
Create leverage for the CEO by designing and running the enterprise operating: rhythm, including weekly leadership team meetings, Monthly & Quarterly Business Reviews, leadership offsites, and Board of Director meetings
Produce the first draft of the quarterly earnings script and supporting: market communications, taking primary ownership of setting the direction for a resonant public market story
Own the narrative and content for the CEO’s keynotes and participation across: marquee events, including our annual Investor Day, tier-1 regional flagship customer conferences (e.g., .locals), internal leadership summits, and company All Hands
Synthesize complex business issues, financial models, and operational data: into clear options, trade-offs, and actionable recommendations to accelerate CEO and leadership team decision velocity
Act as a connective, cross-functional partner across functions (e.g., Product: & Technology, Go-to-Market, G&A.) to break down organizational silos, resolve friction, and track strategic commitments
Serve as a trusted proxy and delegate for the CEO in key strategic forums and: working groups, consistently raising the bar for execution standards and operational rigor across the company
What they're looking for
- Lead a team of Customer Advocates who serve as trusted partners to the CEO on: all high-priority customer engagements, ensuring executive relationships are handled with the right level of preparation, follow-through, and strategic intent — while coordinating cross-functionally to drive resolution on escalations, commitments, and account-level priorities
- Lead high-priority special projects directly for the CEO, rapidly diagnosing: and resolving emerging operational bottlenecks, market opportunities, or organizational realignments
