The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Support day-to-day workplace operations, managing services such as food and: beverage programmes, office supplies, mail, packages, and general office upkeep to deliver a seamless employee experience
Deliver exceptional customer service to all who enter the São Paulo office,: upholding Braze’s high standards of hospitality, including onboarding support to new hires
Monitor and respond to workplace service tickets, maintaining a: customer-focused mindset to ensure top-tier service for São Paulo employees
Support the planning and execution of local events and activations, including: holiday celebrations, mixers, ERG events, and employee engagement programming, collaborating with the local culture committee to ensure a high-quality and consistent employee experience
Balance multiple priorities with ease, responding to urgent needs while: keeping day-to-day tasks running smoothly and on schedule
Support general office requests and workplace questions, helping employees: get what they need to do their best work
What they're looking for
- Assist with budget tracking, invoice management, and financial planning for the São Paulo office
- Support compliance with health and safety requirements, working closely with: external providers, building management, and internal stakeholders to maintain a safe and compliant workplace
- Be a flexible team player, jumping in to support the Workplace team with: ad-hoc tasks, PTO coverage, and operational needs as they arise
- Demonstrated experience in a similar role; experience in customer service a plus
