The opportunity
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
What you'll do
Own the North America workplace strategy and operating model, aligning office: experience with business priorities, headcount planning, and ways of working.
Translate company and team needs into workplace plans, including capacity,: service levels, and programming across all locations.
Make and drive decisions on workplace standards, policies, and investments,: balancing employee experience, cost, and scalability.
Establish and track key performance metrics (e.g., employee experience,: utilization, vendor performance, budget adherence) and drive continuous improvement.
Provide functional leadership across locations, ensuring consistency while adapting to local needs.
Develop and implement workplace programs, standards, and initiatives that: bring consistency, functionality, and delight to our spaces.
What they're looking for
- Ensure offices are operated to foster collaboration, connection, and: productivity for a primarily remote workforce.
- Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability.
- Manage vendor relationships across workplace services (e.g., facilities,: hospitality, office services), ensuring strong performance and cost efficiency.
- Partner cross-functionally with teams such as People, IT, and Finance to deliver holistic workplace solutions.
