The opportunity
You are a consultative seller at heart with a passion for helping customers realize the full value of their partnership with Justworks. You thrive in a highly cross-functional role where you collaborate with Customer Success, Support, and product Specialists to deliver seamless and strategic post-sale experiences.
What you'll do
Own the end-to-end sales cycle for post-sale upsell and cross-sell: opportunities (e.g., PEO Basic to Plus, International, Payroll to PEO), from customer discovery to quoting, proposal, and contracting to ultimately drive revenue expansion.
Serve as the primary point of contact for product-specific upsell motions,: working in partnership with CSMs, Support, and Customer Retention as appropriate.
Leverage AI enabled tooling and prospecting systems to reach customers at the: right time, in the right way, with the right message to drive revenue expansion.
Partner with product Specialists to deliver expert-backed, consultative sales: experiences, bringing them in as needed to support quoting strategy and customer education.
Ensure a seamless handoff to onboarding and support teams, managing: expectations with clarity and care throughout the customer journey.
Use tools like Salesforce, Salesloft, and internal quoting systems to manage: pipeline, document activities, and maintain data accuracy.
What they're looking for
- A minimum of 3 years' experience in an Account Executive or sales role with: upsell responsibilities and 1 year's experience managing a complete and consultative sales cycle and closing
- Proven ability to manage a sales pipeline and meet or exceed revenue targets
- Experience owning end-to-end sales cycles
- Strong written and verbal communication skills with an ability to simplify complex topics for customers
- Comfortable working cross-functionally with other teams and stakeholders
- Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines
- Familiarity with CRM tools (Salesforce preferred)
- Passionate about delivering an excellent customer experience throughout the sales process
