Account Executive, Enterprise Sales - JapanActive

The opportunity

The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal,…

What you'll do

  • Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline.

  • Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes.

  • Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner.

  • Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, identify risk early, and support accurate forecasting.

  • Account strategy and expansion: Develop and execute multi-year account strategies that expand Pendo’s presence within enterprise customers. You identify growth opportunities, prioritize high-impact activities, and build plans that deliver long-term customer value.

  • Pipeline generation: Consistently generate and maintain a high-quality pipeline through proactive prospecting and account development. You take ownership of pipeline health and create opportunities through disciplined, strategic outreach.

What they're looking for

  • Proven track record of success in enterprise software sales, including SaaS: or application software, selling into organizations with 1,500+ employees.
  • Experience using MEDDPICC and/or Force Management to manage complex, multi-stakeholder sales cycles.
  • Demonstrated ability to generate pipeline independently through strategic prospecting and account development.
  • Experience leading cross-functional deal teams across Solutions Engineering,: Legal, Customer Success, and executive stakeholders to close enterprise agreements.
  • Comfort using AI tools to improve sales efficiency, preparation, and customer engagement.
  • Success selling emerging or innovative technologies that required educating: the market and shaping the value narrative.
  • A track record of perseverance and resilience in professional or personal pursuits.
  • Demonstrated ability to mentor peers and contribute to the overall development of the sales organization.