The opportunity
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What they're looking for
- Monitor client metrics data, working with Global Operations teams to ensure: metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
- Use your deep/expert knowledge of the client’s business to lead the: preparation and presentation of quarterly strategy reviews with minimal guidance.
- Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
- Regularly review and document the client’s success criteria. As the client’s: needs evolve, you will refine the client’s success criteria.