The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Develop and launch new solutions that meet the needs of the largest and most: complex global Freight Forwarding clients.
Focus on accelerating the growth of all services across the Flexport: Portfolio including Air, Ocean, Trade Advisory, Customs, and Control Tower.
Partner with our global sales teams in the US, Europe, and APAC to identify: expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet.
Work cross-functionally across Gateway Operations, Procurement, Fulfillment,: Planning, ProServe, Implementation, Legal, Industry SMEs, and Trade & Financial Services teams to develop and execute client strategies that maximize business outcomes.
Drive sales by upselling in Korea, demonstrating the Flexport value: proposition through client app demos, coordinating client onboarding with cross-functional teams, and managing client operation SOPs to ensure consistency and efficiency across all processes.
Conduct business review meetings for key clients, review operational: performance, and follow up on NPS to enhance client satisfaction.
What they're looking for
- Oversee account-level quality assurance by implementing proactive metrics: evaluations, managing volume forecasts, and resolving discrepancies to ensure optimal account performance.
- Build executive-level relationships with customer stakeholders and maintain: strong partnerships with key decision-makers at some of the world’s largest brands.
- Stay up to date on the latest industry and supply chain developments,: proactively educating and supporting clients through change.
- Bachelor’s or Master’s degree.
