The opportunity
Territory: This role covers San Francisco, the Peninsula and North Bay. Ideal candidate must reside in either SF, the Peninsula or Mill Valley/Sausalito.
What you'll do
Support CFS with a focus on closing business
Work with assigned CFS to maintain & support existing customers
Assess the needs of medical professionals and staff members with a focus on: customer support, coordination of logistics, and problem-solving
Promote quality client/patient relations and create a supportive climate by: serving as a role model for other employees
Respect and maintain the confidentiality of laboratory and financial information
Practice and adhere to all company policies and regulations
What they're looking for
- Follow Compliance procedures and participates in Compliance training
- Perform miscellaneous duties with completion in a designated time frame
- Communicate with Natera staff and its customer to ensure quality
- Maintain and support a service oriented relationship with customers