The opportunity
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What they're looking for
- Triage incoming pricing requests and find a resolution
- Resolve all pricing escalations raised by account management or sales teams: as quickly as possible, with an eye for mitigating future escalations of the same nature; exercise good judgment on when to escalate
- Constantly monitor group emails, Slacks, and offer support wherever possible
- Drive and support initiatives to promote growth and profitability for the region