AP AR Specialist II (Intermodal Transportation)Active$40K–$48K

Uber Freight
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The opportunity

The Accounts Payable/Accounts Receivable Specialist II is a key customer service position within Uber Freight. This position is responsible for resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally…

What you'll do

  • Resolve carrier invoice discrepancies, using Uber Freight guidelines,: customer business rules, carrier rate agreements, etc.

  • Create shipments for non-managed freight based on predefined customer specific requirements

  • Know and understand account specific requirements: required charges, customer business rules, carrier contracts, etc.

  • Provide support to Operations as needed in regard to Financial issues related to their account

  • Correspond internally with Operations, Procurement, and Carrier Pricing: regarding rating and accessorial invoice discrepancies as needed

  • Maintain up-to-date customer business rules, policies and procedures

What they're looking for

  • Use of JIRA to file tickets of identified issues surrounding invoice resolution
  • Setup new customer and vendor locations in the TMS, leveraging knowledge of customer business practices
  • Provide support for teams as related to customer communications and full: billing discrepancy resolution using Uber Freight guidelines and customer contracts & business rules
  • Constant innovation of the behind-the-scenes action within Oracle & TMS: how things work vs. how they should work. Work with management and others to identify & resolve issues related to billing and related processes