The opportunity
The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products.
What you'll do
Partner with messenger app product and engineering teams to design: ChatGPT-powered experiences that fit naturally into chat, group, contact, and app-tab surfaces.
Deepen existing partner integrations, with an initial focus on improving user: experience, retention, reliability, and feature set.
Build prototypes, integration guides, reference flows, and launch checklists: that help partners move from concept to production.
Debug API, latency, authentication, quota, quality, and user-experience: issues across partner and OpenAI systems.
Translate privacy, trust, login, and data-handling requirements into clear: technical constraints and implementation plans.
Work with product, engineering, design, partnerships, legal, policy, and: support teams to make partner launches reliable, scalable, and maintainable.
What they're looking for
- Capture repeatable patterns from messenger integrations and turn them into: reusable playbooks for future ecosystem partners.
- Travel periodically to meet with international partners during key: integration, launch, and post-launch milestones.
- Have a strong software engineering background and still enjoy writing code daily.
- Have built or deployed API integrations with external partners and can reason: across client, backend, auth, privacy, reliability, and UX constraints.
