Associate, Service TransformationNew$876K–$127K
The opportunity
Hi, we're Oscar. We're hiring an Associate, Service Transformation to join our Concierge Optimization team.
What you'll do
Leads the end-to-end management of cross-functional implementations/projects,: including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
Evaluate overall departmental performance by creating, gathering, analyzing: data and assisting in development of departmental metrics and implementation of mitigation strategies.
Collaboratively works with all relevant partner groups to create proactive: implementation, communications, and program strategies for successful change management and risk mitigation programs.
Mentor team members and promotes colleagues' growth.
Compliance with all applicable laws and regulations.
Other responsibilities as assigned.
What they're looking for
- A bachelor's degree or 3+ years commensurate experience
- + years of work experience in operations, health insurance, data analysis, engineering or consulting
- + years of experience using data software such as Excel, SQL, Python or other data analytics tools
- + years of experience with end-to-end project management
