The opportunity
The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day.
What you'll do
Solid fundamentals in Linux, and networking
Knowledge of either Amazon Web Services, or other major cloud provider
Ability to diagnose and troubleshoot problems across a variety of environments
Patience, empathy, and a genuine desire to help others
Previous technical support experience
Fluency in a foreign language, especially Spanish, Japanese, or Mandarin
What they're looking for
- Solid fundamentals in Linux, and networking
- Knowledge of either Amazon Web Services, or other major cloud provider
- Ability to diagnose and troubleshoot problems across a variety of environments
- Patience, empathy, and a genuine desire to help others
- Previous technical support experience