Backend Engineer (Ruby), AI Engineering: Agent ObservabilityActive

The opportunity

Agent Observability is a new functional team within the Agent Execution group. The team itself will initially consist of three engineers across AMER and EMEA timezones.

What you'll do

  • Develop, ship, and maintain features and improvements for Agent Observability: and Interactions across both the GitLab monolith backend and the AI gateway in a secure, well-tested, and performant way.

  • Collaborate with Product Management, UX, frontend, backend, and AI: specialists to refine requirements and deliver high-quality, iterative product enhancements.

  • Design, implement, and review GraphQL, REST APIs and related backend logic,: ensuring reliability, scalability, and clear contracts with frontend clients.

  • Improve and extend automated testing, including RSpec and other frameworks,: to strengthen quality, reliability, and developer feedback loops.

  • Share standards, patterns, and learnings with other engineers, raising the: bar for responsible AI integration and evidence-driven engineering across the team.

  • Participate in Tier 2 on-call rotations to troubleshoot production issues,: contribute to root cause analysis, and enhance observability and resiliency