The opportunity
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering.
What they're looking for
- Own the escalation playbook: define tiers, create response templates, track resolution patterns
- Own the hiring pipeline for billing agents: sourcing, screening, interviews, offers
- Coach Associate Managers on people management, performance conversations, and strategic thinking
- Run performance calibration cycles and make recommendations on promotions, PIPs, and exits
