The opportunity
VIP Community Operations & Risk Control — Manage daily operations of Binance in-app VIP communities (EN/CN) and Telegram channel; enforce access control.
What you'll do
VIP Community Operations & Risk Control: Manage daily operations of Binance in-app VIP communities (EN/CN) and Telegram channel; enforce access control.
Content Creation & Campaign Support: Produce daily community content; optimize posting cadence and engagement; provide community support for VIP marketing campaigns.
Community Growth & User Acquisition: Propose and execute community growth plans; produce execution reports and summaries.
Swag Operations & Cross-Functional Coordination: Handle daily VIP client swag inquiries and swag data maintenance.
Community or content operations; able to independently plan and execute: community activities; Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
Cross-Functional Collaboration & Project Management: Proven ability to coordinate across teams and drive timely delivery; strong at information sync and execution follow-through.
What they're looking for
- Data & Multilingual Skills: Proficient with CRM/analytics tools to track KPIs; strong written communication in both English and Chinese; able to produce data reports.
- AI Tool Proficiency & Availability: Proficient in using AI tools for content creation and research; available 5 full working days per week with a minimum 6-month contract.
