The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Own the end-to-end AR performance for APAC, including DSO, collections: effectiveness, and past-due/aging targets, reporting results against KPIs on a weekly and monthly cadence to global finance leadership.
Drive down past-due backlog through structured collection strategies,: escalation protocols, and proactive cash application, with a focus on converting outstanding AR into cash faster.
Lead automation and AI tech initiatives across the AR workflow (dunning, cash: application, reconciliation, reporting) to reduce manual touchpoints and improve throughput, in partnership with Systems/RevOps.
Partner with Billing, Operations, and client-facing (Sales/Account: Management/CS) teams to resolve complex, multi-entity reconciliations and root-cause recurring disputes.
Mitigate credit block (CB) by identifying trends, tightening controls with: Billing/Ops upstream, and implementing preventive process changes.
Ensure full compliance with Flexport's global AR policies, SOX/internal: controls, and regional regulatory requirements, maintaining data integrity across systems.
What they're looking for
- Lead, coach, and motivate a regional AR team, setting clear individual KPIs,: running performance reviews, and building a culture of accountability and continuous improvement.
- Standardize APAC processes to Flexport's global playbook while adapting for: local client and regulatory nuances.
- Present regional AR health, risks, and improvement plans to senior finance: stakeholders, including escalation of at-risk accounts.
- Support systems implementations, UAT, and process documentation tied to AR automation projects.
