The opportunity
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed,…
What you'll do
Build and maintain trusted relationships with a portfolio of existing VIP clients in SEA.
Act as the primary point of contact for day-to-day client queries, issue resolution, and product support.
Analyse user behaviour and trading patterns to identify upsell opportunities and hidden client needs.
Coordinate with internal teams (Compliance, Product, Security) to ensure smooth client servicing.
Prepare client analysis reports and track the status of key accounts.
Identify, prospect, and onboard new VIP clients from the SEA market with: clear KPIs on new business acquisition.
What they're looking for
- Degree in Finance, Economics, Commerce, Statistics, Mathematics, or a: quantitative trading-related field (candidates with relevant industry experience in lieu of a degree are also welcome).
- Fluency in English is required to be able to coordinate with overseas: partners and stakeholders. Additional languages would be an advantage.
- Solid understanding of cryptocurrency, macroeconomics, and financial trading concepts
- Strong communication, relationship-building, and problem-solving abilities;: comfortable working independently in a fast-paced environment.
- Proficient with data tools/spreadsheets; familiarity with CRM systems is a plus
- Existing network of crypto/stock traders who are potential VIP clients: particularly valuable if network includes quant trading or mathematical finance communities
- Personal exposure to trading (stocks, crypto, ETFs, or other financial instruments)
- Prior experience (or internship) in finance, technical sales, research, or client services
