Body Repair Operations ManagerActive
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Design and implement an innovative collision repair strategy aligned with: Lucid’s brand standards across Europe.
Establish, grow, and manage a third-party body shop network to support expansion.
Build and lead the European collision repair program team as volume scales.
Monitor network performance using clear KPIs (e.g., safety, quality, cycle: time, key-to-key, first-time-right, NPS).
Take proactive measures to address underperformance and disengage from non-compliant partners when necessary.
Collaborate with Parts & Supply Chain teams to optimize body parts distribution processes in Europe.
What they're looking for
- Resolve escalations promptly to maintain repair flow.
- Embed and audit Lucid’s SOPs and Authorized Body Shop standards.
- Implement corrective actions to close gaps and ensure compliance across the region.
- Partner with internal teams to tailor program software (e.g., Technical: Information Portal, Network Management System) to European requirements.
