The opportunity
Anthropic's go-to-market engine runs on Salesforce: how leads become pipeline, how deals are tracked and forecast, how customers renew and expand, and how partners work alongside our sellers. As a Business Systems Analyst, you'll be responsible for how one of those core motions…
What you'll do
Own the design of your core funnel domain in Salesforce: lifecycle stages, process, exit and handoff criteria, key fields, and the automation and guardrails that keep the data trustworthy
Partner with GTM leadership on how their motion runs and how they want to see: it, and make the tradeoff calls on what teams enter versus what insight that data unlocks
Partner with RevOps to systematize how GTM teams are structured, assigned,: and credited: ownership, routing, coverage, splits, and the territory and role structures those depend on
Operationalize the methodology in system, turning frameworks and process: discipline into fields, validation, scoring, and in-context guidance that people actually use
Act as data-model steward for your domain and its closest neighbors: the named approver for new fields, automation, and integrations touching those objects, and the keeper of why each one exists
Build and ship declarative solutions yourself where that's the right call,: and write specs clean enough that our developers can build the rest without five rounds of clarification
What they're looking for
- + years of experience in GTM/Revenue systems roles
- Salesforce Administrator certification
- Advanced Administrator, Business Analyst, or Sales Cloud Consultant certification
- Experience partnering with RevOps or Sales Strategy on team-structure: questions (ownership, routing, splits, territory) and turning those decisions into working system design
- Experience across more than one part of the customer lifecycle, such as lead, opportunity, renewal, or partner
- Curiosity about AI-assisted systems work and eagerness to fold it into how: you design, build, and document; prior hands-on use is a strong plus
