The opportunity
We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies.
What you'll do
Perform periodic review of customer files in accordance with internal KYC/CDD requirements.
Monitor KYC, CDD and EDD procedures to ensure our customers’ compliance.
Collect and analyze customer information on a periodic basis whilst: documenting material changes to their organizational structures, legal entity(ies) and policies.
Drive process improvements and automation on our workflow procedures.
Engage, drive and lead projects along with your colleagues on compliance,: tech or commercial oriented focus areas.
Guide customers along the periodic review process, ensuring that issues and: challenges are addressed efficiently.
What they're looking for
- Align with global teams to ensure consistency in requirements and customer experience.
- Autonomously manage high-complexity casework while proactively updating SOPs: and documentation to ensure a "First-Time-Right" quality benchmark and minimize rework.
- Collaborate with seniors and cross-functional teams to identify tooling gaps,: contribute data insights for automation, and support the testing of solutions that reduce manual effort without increasing risk.
- Operationally oriented with an eagerness to pick up and drive projects with our cross functional teams.