The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Lead a team of Project Operations Managers to deliver a great customer: experience and get customers live efficiently, with Business As Usual processes that scale well. Act as a partner and escalation layer for the team, helping to navigate complex projects and technical challenges.
Create an inspiring and collaborative team environment with an open communication and feedback culture.
Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered.
Drive continuous improvement, understanding what works today and leveraging: ideas and insights to make the process better
Ambassador of change; help lead the charge of new initiatives
Collaborate with other teams and drive initiatives to grow the (global) POM: organization, in size, quality and scalability
What they're looking for
- Help define and execute strategic initiatives with the goal of advancing our function
- A seasoned manager who has experience in managing a high performing, senior,: team (at least 5 years with direct reports); this will include performance review, coaching, setting goals and objectives.
- Project Management acumen, have worked with enterprise customers within a large global company
- A proven track record of helping drive global process change, setting up tools and implementing procedures
