The opportunity
The Chief of Staff is one of the most important hires we'll make this year. Our business is at a pivotal point, and our CEO, Paul, is looking for a product-focused operator and strategist to partner with.
What you'll do
You are a proven operator. You have 7–10+ years of experience in Chief of: Staff, product operations, BizOps, consulting, or other high-accountability operational or strategic roles. You've stood up dashboards, complex roadmaps and operating systems from nothing and weirdly enjoyed it.
You think like a product person. You've operated inside a product: organization and understand how products get scoped, built, measured, and shipped. You know a complete spec from an incomplete one, and you can tell when a slipping metric is a process vs. product problem. Consumer/social product experience is a big plus.
You're quantitative. You get into the data yourself rather than waiting on an: analyst. You can pressure-test a metric definition, catch math that doesn't hold up, and build a point of view about which lever actually moves the business. You are truth-seeking when it comes to data and understand its importance.
You operate exceptionally at every altitude. You can zoom out to see the: strategic picture and zoom in to fix a broken process without losing sight of either. You know when something needs a system and when it just needs one-off handling. You spot inefficiencies, errors, and opportunities immediately through both acute attention to detail and the systems you’ve put in place to catch them. You bring rigor to everything you touch, without sacrificing speed.
You are always up to the challenge. A competitor teardown, a complex model, a: prototype, a marketing strategy, a hard question nobody has had time to chase. You don't need a template; you move quickly and deliver a finished product at a high standard. You can’t be defined by one functional area; you want to master it all.
You have an athlete's mindset. You crave feedback and act on it immediately;: growth is non-negotiable. You have thick skin and a find-a-way mentality, and are eager to perform. You move with urgency and confidence, taking great pride in your work and the team's.
What they're looking for
- You are a proven operator. You have 7–10+ years of experience in Chief of: Staff, product operations, BizOps, consulting, or other high-accountability operational or strategic roles. You've stood up dashboards, complex roadmaps and operating systems from nothing and weirdly enjoyed it.
- You think like a product person. You've operated inside a product: organization and understand how products get scoped, built, measured, and shipped. You know a complete spec from an incomplete one, and you can tell when a slipping metric is a process vs. product problem. Consumer/social product experience is a big plus.
- You're quantitative. You get into the data yourself rather than waiting on an: analyst. You can pressure-test a metric definition, catch math that doesn't hold up, and build a point of view about which lever actually moves the business. You are truth-seeking when it comes to data and understand its importance.
- You operate exceptionally at every altitude. You can zoom out to see the: strategic picture and zoom in to fix a broken process without losing sight of either. You know when something needs a system and when it just needs one-off handling. You spot inefficiencies, errors, and opportunities immediately through both acute attention to detail and the systems you’ve put in place to catch them. You bring rigor to everything you touch, without sacrificing speed.
- You are always up to the challenge. A competitor teardown, a complex model, a: prototype, a marketing strategy, a hard question nobody has had time to chase. You don't need a template; you move quickly and deliver a finished product at a high standard. You can’t be defined by one functional area; you want to master it all.
- You have an athlete's mindset. You crave feedback and act on it immediately;: growth is non-negotiable. You have thick skin and a find-a-way mentality, and are eager to perform. You move with urgency and confidence, taking great pride in your work and the team's.
- You are an exceptional communicator. You can accurately represent a leader's: voice and vision. You write and speak clearly and concisely, and you know how to surface the right information to the right people in the right format at the right time. Your speed on Slack is unmatched; you are inbox-zero and are obsessed with unblocking the team.
- You are a trusted partner and teammate. We can't find your ego anywhere. You: put the team’s success first, and believe that building together is crucial if we want to win. EQ comes naturally to you, allowing you to navigate different personalities with ease and composure as you build durable relationships across the org. You have always been the “go-to” colleague, friend, or family member — trusted to get things done.
