The opportunity
The Commercial Account Executive - Mid-Market role focuses on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a dedicated Canadian team of Account Executives, Sales Development, Solution Consultants, Renewals, and…
What you'll do
Own and manage a broad Commercial book of business as the primary point of: contact in your territory, focusing only on expansion opportunities.
Focus on customer accounts with with low to modest current investments in: Gitlab in an effort to grow and expand our partnership
Articulate the value of GitLab’s AI-powered DevSecOps platform to Commercial: prospects and customers, tailoring messaging to their business and technical needs.
Build and maintain a healthy pipeline through consistent prospecting,: qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals.
Document buying criteria, decision processes, next steps, and key: stakeholders to run disciplined, well-orchestrated sales cycles.
Collaborate with sales development, customer success, renewals, marketing,: technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers.
What they're looking for
- Support customer adoption of GitLab solutions, proactively work to reduce: churn and contraction, and participate in quarterly forecasting and territory planning.
- Contribute to continuous improvement by sharing win/loss insights, updating: the sales handbook, and being a clear voice of the customer into the product via our public issue tracker.