The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What they're looking for
- Collect and consolidate customer feedback into meaningful recommendations for our product and research teams
- Close the feedback loop with users when bugs are resolved and feature requests are implemented
- + years’ experience working in a support or community environment for a technical SaaS product
- Good technical capability and written communication skills, with the ability: to turn complex ideas into easily understood concepts