The opportunity
We are looking for an experienced Team Lead to oversee our High Risk Client & EDD team, responsible for the review and management of high-risk individual and retail client cases. The ideal candidate brings deep AML/KYC expertise, strong judgement on complex EDD decisions, and…
What you'll do
Oversee and review high-risk individual and retail client cases within SLAs,: ensuring timely and accurate resolution
Lead complex EDD reviews involving PEPs, adverse media, and source of: wealth/funds assessments, and provide expert guidance to analysts on case decisions and best practices
Act as the primary escalation point for the team and cross-functional: stakeholders, liaising with MLROs and Compliance leadership on complex or borderline cases
Oversee the client off-boarding process for high-risk retail clients in line: with internal policy and regulatory requirements
Monitor team output quality and drive continuous improvements to EDD workflows, SOPs, and decision frameworks
Maintain up-to-date knowledge of AML/CFT regulations and virtual currency: developments relevant to individual and retail clients
What they're looking for
- Manage high risk customer escalations from the first line of defense and other business units
- Drafting of documentation including, but not limited to policies, programs,: procedures, guidance documents, training materials, and impact assessment/analysis
- Build and maintain strong relationships with MLRO teams and key internal stakeholders
- Mentor and develop team members, lead AML/CFT training programmes, and foster a high-performance culture
