The opportunity
Our mission at HubSpot is to help millions of organisations grow better. As a Contract Manager at HubSpot, you will own the commercial success of your accounts by identifying expansion opportunities and growing customer investment through value-led conversations.
What you'll do
Negotiate value-driven renewals and contract changes while delivering an exceptional customer experience.
Proactively identify account expansion opportunities by understanding: customer goals and aligning HubSpot's AI-powered solutions to business outcomes.
Lead customer conversations that combine discovery, value articulation,: renewal planning, and commercial execution.
Partner with Customer Success Managers to execute the contract renewal: process and support long-term customer success.
Forecast renewal outcomes accurately and update deal pipeline effectively
Contribute feedback on processes, tools, and workflows to help improve the: efficiency and effectiveness of the Contract Management team.
