The opportunity
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe our research will eventually lead to artificial general intelligence, a system that can solve human-level problems.
What you'll do
Establish and own Community and Culture’s integrated operating model. This: includes overseeing and building practical tools and workflows for financial management, resourcing, and operating reviews.
Own the team’s financial operating system. In partnership with Finance,: Marketing, Partnerships and Comms leads, establish a consistent approach to budgeting, forecasting, spend approvals, and reporting across central and international teams. Maintain a trusted view of planned, committed, and actual spend. Responsible for driving tradeoff decisions, investment shifts and reallocation where needed.
Establish clear governance across the team. Define decision rights, build and: own approval processes, clarify program ownership and appropriate handoffs to partner teams, and create clear escalation paths across the team.
Lead resourcing and capacity planning. Translate priorities into plans for: full time, freelance, and agency remits. Identify gaps in skills and capacity, develop hiring and investment recommendations, and guide leaders through tradeoffs about where to add, shift, or sequence resources.
Build and own reliable agency and vendor operations. Partner with: Procurement, Legal, and Finance to establish clear processes for scopes of work, contracts, onboarding, purchase orders, and renewals. Ensure external commitments have clear owners, funding, and expectations. Guide and hold teams accountable to measurable outcomes from pilot programs.
Raise the standard of operational execution. Establish meaningful measures of: forecast quality, planning reliability, capacity, and follow-through. Anticipate issues before they affect delivery and lead improvements as the team grows.
What they're looking for
- + years of experience in operations, business operations, or a related: discipline, including senior leadership responsibility for a complex, growing organization.
- A successful track record of owning budgets, forecasts, and financial: planning processes, with the judgment to help senior leaders weigh competing investments and resource needs.
- Experience building governance and ways of working that have been adopted: across multiple teams, with clear improvements in accountability and execution.
- Experience leading workforce and capacity planning across employees,: contractors, and agencies, and translating business priorities into practical staffing decisions.