The opportunity
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide.
What you'll do
Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue retention.
Strategic Value Creation: Translate commercial data and client behavior insights into tailored account expansion strategies, uncovering growth levers that influence our broader UK B2B roadmap.
Technical Account Leadership: Develop deep product expertise to advise corporate clients on platform best practices, proactively troubleshooting issues to ensure a seamless service experience.
Multilevel Stakeholder Management: Serve as the primary trusted partner across your portfolio, aligning your communication style to secure executive buy-in, resolve challenges swiftly, and unlock new partnership opportunities.
Cross-functional & Project Ownership: Collaborate closely with Marketing, Tech, Finance, and Global Commercial teams to champion your portfolio's needs, while leading strategic projects from definition to execution to drive operational efficiency.
Significant Account Management Experience: Proven track record of managing and expanding corporate client portfolios, with a strong focus on relationship management and driving revenue growth.
What they're looking for
- Data-Led Commercial Acumen: Confident working with large datasets and translating complex metrics into actionable commercial strategies and structured account plans.
- Proactive Portfolio Ownership: Strong capability to work autonomously, take full accountability for business performance, and drive high-impact client engagement.
- Senior Stakeholder Engagement: Exceptional communication and relationship-building skills, with a proven ability to interface with and influence corporate decision-makers at all levels.
- Agility and Collaboration: Solutions-focused mindset with a proven ability to partner effectively with cross-functional teams in a fast-paced, high-growth environment.
