Customer Experience Associate (New Grad)Posted today$52K–$60K

The opportunity

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades.

What you'll do

  • Provide an exceptional experience for customers through chat, email, and: phone channels, helping them navigate financial topics and platform tools.

  • Drive continuous improvement by identifying and communicating improved ways: to serve our users based on real-time feedback and interaction trends.

  • Grow your financial services expertise as you develop deep proficiency in: Robinhood’s products and a range of financial concepts.

  • Resolve customer inquiries by exercising independent thought and judgment to: find the best solutions in a fast-paced environment.