The opportunity
Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the…
What you'll do
Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global criteria and regional allocation
Work with regional GTM leadership to decide which strategic accounts receive: a briefing each quarter, hold the qualification bar, and proactively surface accounts that should be engaged
Lead discovery with account teams before each briefing to understand the: customer's objectives, business context, and stage of evaluation, and turn that into a tailored agenda
Own agenda design and co-own agenda development with Sales for every: briefing, including the narrative arc, discussion topics, speakers, and demos
Build and manage the speaker bench for your location: identify, source, and match speakers to briefings, run prep, and manage capacity so no one is over-asked
Own day-of orchestration and the customer experience standard at your center,: in partnership with Workplace on logistics
What they're looking for
- + years of experience building or scaling an executive briefing program, or a: similar customer-facing program, at an enterprise technology company
- Experience in a high-volume briefing environment
- Experience with CRM and reporting tools such as Salesforce, and with: connecting program activity to pipeline and expansion outcomes
- Experience identifying and surfacing speakers for the speaker bench and: managing speaker capacity across product, research, and executive teams
- Experience working across time zones or across multiple sites to set one global standard
- Experience onboarding or coaching new team members or contractors
- Familiarity with AI products and how enterprises evaluate and adopt them
- Interest in Anthropic's mission to build AI that is safe and beneficial
