The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Our Customer Service Representatives are the lifeblood of…
What they're looking for
- The Customer Service Representative will identify opportunities to improve: merchant experience and propose upgrades and new products as appropriate
- years of experience in a Customer Service position
- years of Experience in Logistics, Supply Chain, or E-Commerce
- Bachelors Degree or equivalent work experience