The opportunity
The AI orchestration of your wildest imagination.
What you'll do
Cultivated a community of more than 650,000 active developers and builders
Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
Backed by top investors, from Sequoia’s first German seed to our SAP's recent: strategic investment - bringing us to a $5.2bn valuation
Develop a deep understanding of our customers and what drives their success.: Build and refine our processes, playbooks, and automations that enable the team to deliver maximum customer impact efficiently and at scale.
Own territory planning for CSMs, balancing current priorities with a forward: view of business, territory, and talent needs 1-2 quarters ahead.
Establish a strong operating cadence that keeps the team focused on top: customer priorities and ensures risks or blockers receive the right internal attention.
What they're looking for
- Attracts, develops, and empower top talent to meet customer needs and deliver on team and company goals.
- Drive productivity by embedding automation and scalable practices that help: CSMs focus on high-value work and measurable outcomes.
- Understand each team member’s strengths and growth areas; provide regular: feedback, maintain clear development plans, and support meaningful career progression.
- Build trusted, collaborative partnerships with Sales, Product, and Support,: ensuring Customer Success is tightly aligned across the business.
