The opportunity
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
What you'll do
Develop and maintain strong relationships with key stakeholders at Linear’s: largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback
Become a product expert and help customers use Linear to drive business outcomes
Drive customer onboarding and training on Linear’s features and best: practices; continually strive to expand the usage and adoption of Linear within accounts
Be the voice of the customer; advocate for customer needs internally,: collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
+ years relevant work experience in a technical customer-facing role
SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
What they're looking for
- Strong organizational and time management skills with the ability to handle: multiple tasks and prioritize effectively
- Excellent verbal and written communication skills with the ability to: articulate complex concepts clearly and effectively
- Previous experience working with product + engineering teams and/or developer tools is preferred
- Interesting and challenging work