The opportunity
Customer Support Agent - German Speaker (Berlin based, onsite)
What you'll do
Supporting our German-speaking customers by phone, email, chat and social media channels
Supporting our merchants for all questions and inquiries about our POS solution
You actively work on the optimization of all processes related to our: customers, to constantly increase the happiness of our merchants
Multi-tasking skills
Excellent verbal and written communication (German and English)
Problem solving attitude
What they're looking for
- Experience with CRM systems
- Demonstrated ability to work in team and also independently
