The opportunity
At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33…
What you'll do
Guarantee the management and prioritisation of the customer demands and solve them
Offer an unwavering quality to our customers
Manage diverse requests
Ensure an adequate communication and accompany the internal teams in case of major incidents
Be in contact with the customers in different channels (calls, emails, chats)
Fluent in Dutch and English
What they're looking for
- Problem-solver
- Outstanding communicator and customer-oriented
- Keen to evolve in a start-up environment
- Flexible working on a Shift rotating schedule
