Data Analyst InternPosted today
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Support the maintenance and improvement of dashboards related to Customer: Care, Voice of the Customer (VoC), and Customer Journey performance
Help ensure data accuracy and consistency across reporting tools such as Power BI and Tableau
Assist in monitoring key performance indicators such as NPS, CSAT, response times, and resolution rates
Support the analysis of customer care performance, including ticket volumes, SLAs, and resolution trends
Help identify patterns, inefficiencies, and opportunities for improvement through data analysis
Prepare recurring reports and dashboards for team reviews and leadership updates
What they're looking for
- Currently enrolled in a Bachelor’s program in a field relevant to this: internship, such as Data Analytics, Business Analytics, Economics, Statistics, Business Administration, or a similar quantitative or analytical study
- Looking for an internship where you can apply your academic knowledge in a practical business environment
- Strong interest in data analysis, customer experience, and using insights to improve processes or services
- Good working knowledge of Excel or Google Sheets, including formulas and pivot tables
- Comfortable working with data, spotting patterns, and approaching problems in a structured way
- Detail-oriented and organized, with the ability to manage multiple tasks at once
- Eager to learn, open to feedback, and proactive in asking questions
- Able to communicate clearly in English, both written and verbal
