The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Identify systemic operational bottlenecks that limit growth, reseller: productivity, customer experience, or execution velocity across the lead-to-cash lifecycle
Translate business strategy into scalable operational capabilities, systems, and cross-functional roadmaps
Design and evolve the long-term architecture for Starlink’s commercial: operating system across Customer Relationship Management platforms, data platforms, fulfillment, billing, support systems, AI, and reporting
Design how commercial systems work together as one connected operating model: rather than independent applications
Prioritize systems, automation, and process initiatives based on business: impact, scalability, and execution velocity
Own administration, configuration, and continuous improvement of core: go-to-market tools including HubSpot, Clay, Apollo, and related commercial platforms
What they're looking for
- Design and deploy AI agents and workflow automation that eliminate repetitive: work, improve decision quality, and increase execution speed across Sales, Account Management, Channel, and Operations
- Embed AI throughout commercial workflows where it meaningfully improves: execution speed, operational leverage, or customer experience
- Establish best practices for scalable AI adoption across commercial teams
- Continuously evaluate emerging AI capabilities and identify high-return: opportunities to improve how the organization operates
